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Glossary

Words you'll hear and see around OverDrive. If the wording in the product changes, update this page.

Term What it means
Accounting Period The day's books for a store — totals, balancing, deposit. One per business date per store.
Available QTY The stock number you can actually pull or sell right now. On-hand units minus units already on open ROs.
Committed Units of a part that are already on an open RO but haven't been pulled yet.
Deposit The cash bag that goes to the bank at end of day.
Draft (PO) A purchase order being put together; not sent to the supplier yet.
DVI Digital Vehicle Inspection. The tech's walk-around of the vehicle, sent to the customer by text or email.
EOD End of Day. Drawer balancing, bank deposit, closing the books.
Inventory PO A purchase order for stocking parts on the shelf. Different from ordering a part for a specific RO.
On Order (PO) An inventory PO that's been sent to the supplier; waiting on the parts.
Partially Applied Payment Money taken from the customer while the RO is still open. Reduces what they still owe.
Partially Received (PO) A PO where some parts came in but not all. Still open for the rest.
Pending Return A return that's been started but the parts haven't gone back yet.
PO Purchase Order. On its own, usually means an Inventory PO.
QOH Quantity On Hand — the physical count on the shelf. Older label; newer screens show Available QTY.
Received (PO) A PO where all the parts have come in. Closed.
Register Status Whether a specific drawer is open or closed and what's in it.
Repair Order (RO) The document for a customer's visit, from estimate to invoice.
Return Order The document for parts being sent back to a supplier.
Returned A return that's been completed; the stock count has been reduced.
RO Part Ordering Ordering a part straight off an RO line for one customer's repair. Not the same as an Inventory PO.
Shop Supply (Paid Out) The log for any purchase made with company money — shuttle gas, bathroom supplies, safety glasses, etc.
SOD Start of Day. Opening the books and the drawer.
Voided (PO) A PO that was cancelled before any parts came in.