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Stock PO Returns

OverDrive can create and receive stock purchase orders without issue. The gap is the stock PO return: OverDrive cannot perform one today. So when a stock PO is received incorrectly — wrong cost or wrong quantity — the correction is made by IT as an inventory adjustment, with an alert to AP covering what changed. This is temporary: stock PO returns are expected to be ready by September, at which point this workaround retires.

Corrections go through IT — don't delete the received lines

There is no stock PO return in OverDrive yet, and a line already in a committed purchasing state (On Order / Received / Returned) can't be deleted — deleting it would hide committed cost of goods. A mis-received stock PO is corrected by inventory adjustment instead, performed by IT, and AP is told what was adjusted.

When this applies

A store received a stock PO incorrectly in OverDrive — wrong cost or wrong quantity.

The workaround

  1. Send the PO, plus instructions on what needs correcting, to the OverDrive IT team. (Store Associate / Replenishment)
  2. IT performs an inventory adjustment to remove all inventory for the specified items. (IT)
  3. If needed, IT then re-adjusts the remaining inventory back in at the proper weighted average cost. (IT)
  4. IT alerts AP that the specific PO was received incorrectly, with details of the adjustments made. (IT)

How corrections get submitted is still open

A dedicated PO-correction submission form, raised through the helpdesk, is an open item — it may land within the current sprint. Until it exists, step 1 is the intake path: send the PO and the correction details to the OverDrive IT team.

Go-live & cutover notes

  • This workaround is temporary. Stock PO returns are expected to be ready by September; once the capability ships, corrections stop routing through IT and this page comes down.