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Stock PO Returns

OverDrive can create and receive stock purchase orders without issue. The gap is the stock PO return: OverDrive cannot yet process one. This has been flagged as a RED, high-priority inventory gap, and development is actively working on it — it may land before the end of the current sprint, but no workaround was finalized in the call that raised it.

Known gap — stock PO returns

There is no way in OverDrive today to process a stock purchase order return. This is a high-priority, RED-flagged inventory gap. Until an interim process is finalized, escalate these returns — do not close one out silently, since the returned stock and its accounting impact would be left unresolved.

When this applies

A stock purchase order needs to be returned to the vendor, and OverDrive cannot process the return directly.

The workaround

  1. First check whether OverDrive can now process the return — the capability may have shipped since this was last checked. If it can, process the return directly in OverDrive. (Central Replenishment — Andrew Miller)
  2. If OverDrive still can't process the return, escalate it per the interim process rather than closing it out silently; the interim process itself is still pending. (Central Replenishment — Chris Woods)

Go-live & cutover notes

  • This is a RED risk: a dedicated discussion with Procurement and AP is needed to define the return process if the feature isn't ready at go-live — no workaround was finalized in the call. (Central Replenishment / AP — Susan Hogan)